Privacy Policy

Who we are

Hanley Landscapes (“Hanley Landscapes,” “we,” “us” or “our”) is a landscaping company based in Washington, Utah. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.

It applies to our website at hanleylandscapes.com, our Facebook and Instagram pages and ads, and any calls, texts or emails between you and our team.

Information we collect

We collect information you give us, and information collected automatically when you use our website or interact with our ads.

• Contact details: your name, phone number, email address and property address.
• Project details: the services you are interested in, your city, and anything you tell us about your yard or project, including photos or notes.
• Form submissions: the answers you give on forms on our website, and on Facebook and Instagram lead forms.
• Communications: records of calls, texts, emails and messages between you and our team.
• Technical information: your IP address, browser and device type, pages viewed, and how you arrived at our site, collected through cookies and similar tools.

How we use your information

We use your information to respond to your request and run our business.

• Contact you about your estimate, schedule site visits and give quotes.
• Provide, manage and bill for landscaping services.
• Follow up with you by phone, text and email about your project.
• Answer your questions and provide customer support.
• Measure and improve our website, services and advertising, including reaching people who may be interested in our services.
• Keep our systems secure and prevent fraud or misuse.
• Meet legal obligations and enforce our agreements.

Calls and text messages

We do not share mobile phone numbers or text messaging consent information with third parties or affiliates for their marketing or promotional purposes.

Cookies, analytics and advertising

Our website uses cookies and similar technologies to understand how visitors use it and to measure our advertising. These may include tools such as the Meta Pixel and Google Analytics, which can collect information like your IP address, device, pages visited and actions taken.

We may use this information to show our ads to people who visited our site or who are similar to our visitors.

You can control cookies in your browser settings, opt out of personalized ads through your Facebook and Instagram ad preferences, and opt out of Google Analytics using Google’s browser opt out tool.

Facebook and Instagram lead forms

When you submit a lead form on Facebook or Instagram, Meta shares the answers you provide with us so we can follow up on your request. We use that information as described in this policy.

Meta separately collects and uses information about how you use its platforms, and its own Privacy Policy governs that. We are not responsible for Meta’s practices.

How we share information

We do not sell your personal information. We share it only as needed to run our business.

• Service providers that help us operate, such as customer relationship management, email and text messaging, website hosting, analytics and advertising platforms. They may use your information only to provide services to us.
• Professional advisers, such as accountants or lawyers, when needed.
• Other parties at your request, for example a water district or rebate program if you ask us to help with an application.
• Authorities or other parties when the law requires it, or to protect our rights, customers or property.
• A buyer or successor, if Hanley Landscapes is sold or merges with another company.

How long we keep information

We keep personal information for as long as we need it to respond to your request, provide services, meet legal and accounting requirements, and resolve disputes.

Information from people who do not become customers is kept for a reasonable period and then deleted or anonymized. You can also ask us to delete your information at any time, as described below.

How we protect information

We use reasonable administrative and technical safeguards to protect personal information, including access controls on our business systems and secure connections on our website. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you.

• Stop texts: reply STOP to any text message.
• Stop marketing emails: use the unsubscribe link in any email, or contact us.
• Access, correction or deletion: contact us using the details below. We may need to verify your identity first.
• Ads and cookies: use your browser settings and your Facebook and Instagram ad preferences.

Depending on where you live, you may have additional rights under state privacy laws. Contact us and we will respond as the law requires.

Children’s privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we will post the new version on this page and change the effective date at the top.

Contact us

For questions or requests about this policy, contact Hanley Landscapes:

• Phone: 435 705 6555
• Email: hanleylandscapes@gmail.com
• Location: Washington, UT, USA